Creating a Better Member Experience
Representing over 120,000 members in the greater Philadelphia area, TruMark Financial Credit Union is one of the largest credit unions in the state of Pennsylvania. When it was time for a new website, they turned to Quantum Dynamix to help them create an online experience that married with their commitment to the member experience. Introduced with their new tagline “Member Banking is Better Banking”, we worked to create a website that made engaging with TruMark easy for their membership. Integrating banking features seamlessly with content allowed TruMark to offer an online experience that matched the helpful and personal experience that the credit union’s members experienced in each of their branches.